Customer Focus – Wafer Handling Robots & Precision Motion Control

A Customer-Focused Commitment

DEDICATED TO OUR CUSTOMERS’ OPERATIONAL AND FINANCIAL SUCCESS

Kensington’s success is connected to the success of our customers’ business. That’s one of the reasons why so many companies count on Kensington for a comprehensive, customer-focused approach that helps them maximize productivity and profits with wafer handling robots and precision motion control solutions, stages.

With Kensington as your wafer handling robot and precision motion contol partner, you get:

  • Robust and reliable product lines: wafer handling robot solutions, precision motion control solutions
  • New products tailored to specific needs for wafer handling robots and precision motion control applications
  • An exceptional Spares & Repairs program

“Kensington’s long history of delivering robust precision automation solutions made our decision easy when looking for stages with nanometer resolution and high accuracy for our new system.”

—New Customer, OEM

Enhancing operations through reliability

Kensington has built its reputation by providing OEMs and end users with precision motion control and wafer handling robot solutions manufactured for low cost of ownership and a lifetime of dependable, high-precision results.

Solving unique manufacturing challenges

In addition to a broad line-up of reliable precision automation solutions for a wide range of applications, Kensington can leverage four decades of automation problem-solving to design and build customized stages and robotics for new or unique applications. In addition, the company provides documentation and training designed to ensure the safe, efficient, reliable operation of Kensington equipment.

“We have a 19 year old production line with 10 workstations using Kensington stages. The availability of spare parts, repairs and new units has enabled us to expand the production line with minimal cost.”

—End-User, Direct Kensington Customer

Extending operating life

To aid customers’ operational and bottom-line success, Kensington supports the installed base with spares, repairs, upgrades and refurbishments. Kensington’s Spares & Repairs programs help customers avoid capital equipment obsolescence and postpone the purchase of replacement equipment. By keeping equipment in optimum operating condition, these programs extend operating life of the equipment and its ability to deliver maximum bottom-line performance. The company has a proven history of exceptional customer service and is structured to support equipment with operational lives as long as 20 to 50 years.

Learn more about Spares & Repairs >

‘Kensington’s parts and repairs are enabling us to generate high profits from older equipment and provide a significant postponement in capital expense for replacement systems.”

—End-User, OEM Equipment

For 40 years, Kensington professionals have contributed to the ongoing success of advanced manufacturers around the world. Today, Kensington continues to build its reputation one satisfied, successful customer at a time.

Looking for a partner that’s dedicated to your business?

Contact Kensington for proven, robust products and solutions to enhance the performance and reliability of your products or to increase the operating life of equipment which already uses Kensington products.